Arbitration Agreement & Class-Action Waiver

How disputes with Kalvri are resolved: individual arbitration, with a 30-day opt-out.

Last updated July 4, 2026

This page restates, for direct linking, the dispute-resolution section of our Terms of Service. The Terms are the operative document; if this page and the Terms ever differ, the Terms control.

1. Please read carefully

THIS AGREEMENT AFFECTS YOUR LEGAL RIGHTS. EXCEPT AS NOTED BELOW, YOU AND KALVRI AGREE TO RESOLVE ANY DISPUTE THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION, NOT IN COURT, AND WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

First, let's try to resolve it informally: contact us and give us 30 days to work it out before starting a formal proceeding.

2. How arbitration works

Arbitration is administered by a recognized arbitration provider under its consumer rules, before a single arbitrator, in the county of your residence or another mutually agreed location. The arbitrator can award the same individual relief a court could. This agreement is governed by the Federal Arbitration Act.

3. Your 30-day right to opt out

You may opt out of this arbitration agreement by emailing support@kalvri.com within 30 days of first accepting the Terms, with your name and the email on your account. If you opt out, disputes are resolved in court under the Terms' governing-law and venue section, this page's waivers do not apply to you, and we will never penalize you for opting out.

4. What is carved out

Either party may bring an individual claim in small-claims court.
Either party may seek injunctive relief in court to protect intellectual property or against unauthorized access to the Service.
Claims that applicable law makes non-waivable are not covered, and your right to complain to a government agency is unaffected.

5. Coordinated (mass) arbitrations

If 25 or more similar demands are filed with the assistance or coordination of the same or coordinated counsel or organizations, the staged process in the Terms applies: 10 bellwether arbitrations per side proceed first; remaining demands are held (with no fees due) and their limitations periods tolled; a global mediation of at least 30 days follows the bellwethers; and remaining demands then proceed in batches of 100 per stage. A court — not an arbitrator — may enforce that process.

6. Severability

If the class-action waiver is found unenforceable as to a particular claim, that claim proceeds in court while the rest of this agreement continues to apply. If the arbitration agreement as a whole is found unenforceable, the Terms' governing-law and venue section governs.

Questions about this document? Contact privacy@kalvri.com.