Family Acknowledgment

1. Kalvri introduces; you decide

• Kalvri is an introduction service only — not a home-care or staffing agency, not a healthcare provider, and not the employer or supervisor of any caregiver.
• Kalvri does not vet anyone and runs no background checks. Credentials, experience, and any background-check status a caregiver shows are self-reported unless expressly labeled otherwise, and the optional ID check confirms a document check only.
• Compatibility is not a recommendation — a high score means stated needs and a stated profile align. It is not a representation that anyone is safe, qualified, or right for your family.

Before engaging anyone or admitting anyone into a home, you are responsible for your own due diligence — interviewing, checking references, verifying identity and credentials with the issuing sources, arranging any background check you want, and supervising the engagement. You knowingly assume the risks of engaging a caregiver you meet through the Service, as described in the Terms.

2. The care recipient's information is in your hands

When you enter details about the person needing care, you represent that you are that person's authorized representative or decision-maker and that you consent on their behalf to Kalvri processing that information to find care. Share the minimum needed to describe the care, and before sharing a care recipient's photo, you must have their (or their representative's) consent — the app records your affirmation of exactly that.

3. If you hire, you may become a household employer

Depending on how you engage a caregiver (hours, control, live-in status, your state), you — not Kalvri — may be a household employer under federal and state law, with obligations that can include minimum wage and overtime, payroll and unemployment taxes, workers'-compensation coverage, and domestic-worker-rights compliance. Whether they apply depends on facts Kalvri does not control and cannot advise you on. This paragraph exists so that silence cannot be mistaken for advice that no such obligation exists.

4. Money moves between you and the caregiver

You pay the caregiver directly — Kalvri never holds, escrows, or guarantees care wages. If the optional in-app payment feature described in the Terms is enabled, it is a convenience rail processed by Stripe that settles directly to the caregiver, with a 1% platform fee added on top and the all-in total shown before you confirm; using it is optional and does not make Kalvri a party to your engagement.

5. Safety and emergencies

Emergencies are 911, not Kalvri — we are not an emergency service and cannot dispatch help. For suspected abuse or neglect of an adult, contact Adult Protective Services; for a child, your state's child-protection line. Use the in-app report and block tools for platform-safety concerns; keep early communication on-platform where the safety tooling and records can help.

6. Release and survival

Without limiting the Terms: to the maximum extent permitted by law, you release Kalvri from claims arising out of your dealings with caregivers and care recipients, as described in the Terms' release section, and the disclaimers, liability limits, indemnity, and dispute-resolution terms of the Terms apply to this Acknowledgment and survive the end of your use of the Service.