You decide who you trust. Kalvri does not vet them for you.

The Helper Network is built around people you already know and trust — siblings, neighbors, aides, church friends. Kalvri does not screen, background-check, or otherwise vet the helpers you invite. The trust comes from your existing relationship; Kalvri provides scoping, audit, and follow-up tools around it.

You are responsible for deciding who to invite, what tasks to send them, and when to revoke their access. If your relationship with a helper changes, you can revoke their token from Settings at any time; that instantly invalidates every active session derived from it.

Every helper invite carries a scoped token that exposes only the fields you chose for that task. You control the scope: date of birth, partial vs. full address, pharmacy details, specific medication names. Kalvri enforces those choices server-side, but the decisions are yours.

You agree to set scope appropriately for the relationship and the task, and not to use the platform to share information beyond what the helper needs to complete the work.

You agree not to use Kalvri to coordinate the pickup, delivery, or handling of controlled substances. Controlled substance pickups are not a supported task type and will not be added to v1. Helpers should never be asked to handle controlled-substance prescriptions through the platform.

The Helper Network and the Caregiver Pro marketplace are different products with different relationships. When you hire a Pro through the marketplace, the IRS classifies most in-home caregivers as household employees of the family they work for (IRS Publication 926). By hiring a Pro through Kalvri you acknowledge:

• You — not Kalvri — are the household employer.
• You are responsible for verifying your state’s employer registration, workers’ compensation, and unemployment insurance requirements.
• Misclassifying a household employee as a 1099 contractor can result in significant back taxes, interest, and state penalties. Kalvri recommends using Kalvri Payroll (W-2 mode) for ongoing engagements.
• The Pro is not an employee or agent of Kalvri. Kalvri does not control the Pro’s work, set their methods, or supervise their shifts.

You will not select, hire, or terminate Pros on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Filter criteria available on Kalvri (language, dementia training, medication comfort, hours, location) are job-related and lawful.

Your home is the workplace. You’re responsible for known hazards, accessible exits, working smoke detectors, and good-faith disclosure of any conditions (pets, hoarding, weapons, guests, communicable disease) that could materially affect a helper’s or Pro’s safety. You agree to indemnify the helper, the Pro, and Kalvri for claims arising from undisclosed conditions.

You will pay the rate you and the Pro agreed to at hire, on the schedule you both agreed to. Disputes about pay are between you and the Pro and (where applicable) the payment partner — not with Kalvri.

The Mutual Arbitration Agreement between you and Kalvri applies, including the class action waiver and the 30-day opt-out window. Disputes between you and a Pro are between you and the Pro; Kalvri encourages you to include a similar arbitration clause in any direct contract you sign.

By inviting your first helper or posting your first Pro job, you acknowledge and accept the terms on this page along with the Terms of Use, Privacy, and Marketplace Agreement.